Pre-Mediation Phase
» Setting the room.
» Review the case material.
» Appropriate appearance.
» Confirm the attendance.

Mediation Process – Five Stages
» Stage 1: Introductions: Establishing Structure and Ground Rules
» Stage 2: Joint Meeting
» Stage 3: Caucus – Separate Sessions
» Stage 4: The Agreement
» Stage 5: Closing – Willingness to go ahead Post-Mediation Phase

Mediator's follow up with the parties:
» If only partial agreement, ask to reschedule to complete the mediation.
» If complete agreement is reached, write up an agreement as a contract between both parties.